MIZUHO BANK (MALAYSIA) BERHAD
Company Registration No. 201001039768 (923693-H)
(Incorporated in Malaysia)
Contact Us
General Enquiries
| Telephone | +603-2058 6881 |
| Facsimile | +603-2058 6988 |
| Level 27, Menara Maxis, Kuala Lumpur City Centre, 50088 Kuala Lumpur |
Complaints Handling
| Department Name | Complaint Unit |
| Contact | Mr. Akichika Tsuboi |
| Address | Level 27, Menara Maxis, Kuala Lumpur City Centre, 50088, Kuala Lumpur |
| Telephone | ＋603–2058 2179 |
| Facsimile | ＋603–2058 6988 |
| [email protected] | |
| Complaints Handling Process | Attachment 1(PDF/93KB) |
| Complaint Form | Complaint Form (PDF/846KB) |
Financial Markets Ombudsman Service (FMOS)www.fmos.org.my The Financial Markets Ombudsman Service (FMOS) was established on 1 January 2025 arising from the consolidation between the Ombudsman for Financial Services (OFS) and the Securities Industry Dispute Resolution Center (SIDREC). FMOS is appointed by Bank Negara Malaysia and the Securities Commission Malaysia to provide dispute resolution services to financial consumers and investors. FMOS is an independent, impartial and accessible platform that resolves financial and capital market disputes involving direct financial losses. The services of FMOS are free for financial consumers and investors. |