Our Strategy

Our new business plan is focused on transitioning to the next generation of financial services—building new forms of partnerships with our customers so that we can respond to their needs as the times change. Our objective is to build a stronger and more resilient financial group which our customers can depend on in the coming era.

We are going beyond the conventional boundaries of finance and creating new value incorporating both financial and non–financial products and services in order to forge these new forms of partnerships with our customers.
 

Executive messages from the Integrated Report 2023