Customer

Customer-oriented Approach

This section explains the basic approach and the summary of Mizuho's Customer-oriented Approach.^*

^*   Links to "Customer-oriented Approach" of "About Mizuho."

CS (Customer Satisfaction) Improvement Initiatives

This section reports on Mizuho's initiatives to put its customer-oriented approach into practice.

Initiatives to Promote "Barrier–Free" and "Universal Design"

This section outlines details of Mizuho's barrier–free and universal design initiatives from each of the tangible, intangible, and hospitality perspectives.