Purpose of Use of Customers’ Personal Information by the MHFG Group

Established March 1, 2005
Revised April 1, 2022
Mizuho Financial Group, Inc.
(Personal Information Handling Business Operator)

Mizuho Financial Group, Inc. (hereafter “MHFG”) and its consolidated subsidiaries and equity method affiliates listed in our securities reports, etc. (hereinafter referred to as "MHFG Group") will handle personal information of our customers only within the scope necessary to execute business and achieve the purposes of use described below, and will not handle it beyond this scope. If other laws and regulations restrict the use of specific personal information, we will not handle the information other than the specified purposes.

Businesses of our group companies
  • Businesses that banks can conduct based on laws and regulations such as banking business (deposits, foreign exchange operations, lending), currency exchange, foreign exchange business, investment trust sales, insurance solicitation, securities brokerage business, trust business, corporate bond business, etc., and business operations incidental thereto. 
  • Businesses that securities companies can conduct based on laws and regulations such as securities business (sale and purchase of securities, brokerage of securities transactions, underwriting of securities, etc.), insurance solicitation, financial futures trading business, investment advisory, securities trading, etc., and business operations incidental thereto. 
  • Management business of bank holding companies and business operations incidental thereto. 
  • Other businesses that each company of the MHFG Group can conduct based on laws and regulations, and business operations incidental thereto (including businesses that may be permitted in the future).
Purpose of use of personal information by the  MHFG Group

The MHFG Group will use your personal information for the following purposes in relation to various products and services of the group companies and affiliate companies.

  • For processing applications for financial products and services, such as opening accounts for various financial products. 
  • For verifying the customers’ identity as required by laws and regulations, and the eligibility for selling the financial products and services to be sold. 
  • For managing ongoing transactions, such as the due dates of deposits, loans, and securities and financial product transactions. 
  • For making decisions regarding loan applications and continued use of loans, etc. 
  • For judging the appropriateness of providing financial products and services to customers based on the principle of Customer Suitability, etc. 
  • For providing personal information to third parties within the necessary scope to properly execute credit-related business, such as providing information to the personal credit information agency of which MHFG is a member. 
  • To properly execute businesses entrusted by another business operator when all or part of the processing of personal information is entrusted. 
  • To exercise rights and fulfill obligations based on contracts with customers or as required by law. 
  • For conducting market research and data analysis to investigate and develop financial products and services. 
  • For distributing direct mails, etc. to make various proposals and provide information regarding financial products and services to customers. 
  • For analyzing customers’ browsing history and purchase history, etc. to send advertisements on new products and services tailored to the customer's interests and preferences based on the 
  • For making various proposals and providing information on products and services of our affiliate companies, etc. 
  • For cancelling transactions and post-cancellation management. 
  • For grasping and managing various risks, and for carrying out transactions with customers appropriately and smoothly.

 

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